Payments / Delivery / Returns Policy

PAYMENTS

We accept Visa, Electron, Mastercard Maestro and American Express. Our secure online system is integrated with Paypal, which we use to handle all our credit card transactions. We also accept direct payments from Paypal accounts. Paypal is a secure service trusted by millions. No card details for website transactions are held on our own website or seen by anybody at Artisans of Crete.

DELIVERY

We currently deliver to Europe. We will do our best to dispatch your order within 2 days of it being placed. Artisans of Crete will not charge you for handling costs and we will always try to find the cheaper and safest way to send our products to you. We will send your order by Air Mail recorded. The delivery charges vary depending on the weight of your order.

RETURNS

Descriptions and photos are provided to ensure as precise information as possible about the item. Delivery is by recorded. In unlikely event that the product arrives in a different state than described or arrives damaged, buyer has option of refund or replacement (stock permitting) as long as it is in its original packaging and has not been opened. We require to be contacted regarding any such issue within a week of receiving the faulty or damaged goods.